Last updated: September 2026
Bells & Springs – Associação para a Promoção e Desenvolvimento de Atividades Desportivas e de Bem-Estar Físico (“Bells & Springs”, “we”, “us” or “our”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use and protect personal information when you use our website, our mobile application, or our Pilates services.
Information we collect
When you create an account, book or purchase a class or membership, contact us, or otherwise use our services, we may collect information such as your name, email address, telephone number, account and booking information, purchase and transaction information, and information you choose to provide to us in connection with our services.
Our website and mobile application may also collect certain technical information necessary for their operation, such as device, usage and diagnostic information.
How we use your information
We use personal information to provide and manage our services, including creating and managing client accounts, processing bookings and purchases, communicating with clients about their bookings or account, providing customer support, maintaining the security and functionality of our services, and complying with applicable legal obligations.
Mindbody and other service providers
Our booking and client management services, including our mobile application, are provided using the Mindbody platform. When you create an account, make a booking or purchase, or otherwise use these services, certain personal information may be processed by Mindbody and its service providers on our behalf or as otherwise described in their applicable privacy terms.
Payments made through our digital services may also be processed by third-party payment providers. Bells & Springs does not itself need to store complete payment-card details in order to provide these services.
We may use other service providers where necessary to operate our website, application and business. We only share personal information where necessary to provide our services, comply with legal requirements, or where you have otherwise authorised us to do so.
Data retention and security
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected and to comply with applicable legal obligations. We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse or disclosure.
Your rights
Depending on applicable law, including the European Union General Data Protection Regulation (GDPR), you may have the right to access, correct or request deletion of your personal information, restrict or object to certain processing, request portability of your data, or withdraw consent where processing is based on consent.
You may also have the right to lodge a complaint with the competent data protection authority.
To exercise your privacy rights or ask us a question about your personal information, please contact us at info@bellsandsprings.com.
Account deletion
If you have an account with us, you may request deletion of your account and associated personal information, subject to information that we are required or permitted to retain for legal, accounting or other legitimate purposes. Account deletion options may also be available through our mobile application.
Changes to this policy
We may update this Privacy Policy from time to time to reflect changes to our services, technology or legal obligations. The current version will always be available on this page.
Contact
Bells & Springs – Associação para a Promoção e Desenvolvimento de Atividades Desportivas e de Bem-Estar Físico
Lisbon, Portugal
Email: info@bellsandsprings.com
